PROCESSING TIMES
We are a very small team hand making each product to order. We typically make 15-30 orders per day depending on their complexity and item quantities, Monday through Friday.
If you have any questions or concerns about an upcoming order you placed, please reach out to us directly. Your order cannot be changed once it has been made.
Standard Items
Hands-free leashes, standard leashes, collars, bite tugs and screwed tug toys.
Quick-Ship Items
Sewn tugs, DYNO tugs, traffic handles, pull tabs, clearance items, and stickers. Must have an order containing only these items to qualify for quick-ship.