Custom Order Deposit
Free shipping for all US based orders. Current processing times: 1-3 weeks.
Processing time: 1-4 weeks on customized items, 2-3 days on premade items
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Custom Order Deposit
Please use this listing if you are placing an order for a custom product. This is only a deposit and will be subtracted from your final amount. Your final amount will be invoiced separately and is to be paid before final product is shipped.
Custom order requests will be reviewed on a case by case basis and we will reach out prior to creating the order. Contact us with any questions!
We're dedicated and committed to our craft, as well as our customer service.
You can cancel your order within 24 hours of placement without additional charges, as long as the order has not been made, packaged or shipped. After 24 hours, we do not accept cancellations. If you believe you have extenuating circumstances, please contact us as soon as possible at info@bolderk9.com.
We do not offer refunds or free replacements for accidental damage such as chewing or wear and tear. We do offer replacements for any defects to materials. We do offer exchanges on our harnesses.
